ICBC (USA) VISA® debit card is a full-featured debit card issued by our bank and licensed by the VISA®, PLUS® and STAR® networks. You may use this debit card to make purchases on point-of-sale (“POS”) terminals, conduct activities on ATM terminals, make purchases or payments with online merchants, and book car rentals or hotel reservations, etc., providing that the merchants support at least one of the three networks referenced above.
Card activation is required after you receive your new cards. You can active your debit card by Internet or in person.You may visit our branches to change the PIN.
If your debit card is lost or stolen, please contact your local ICBC (USA) branch immediately. If the loss or stolen occurred outside the normal banking hours, please call 1-800-VISA-911 (1-800-8472-911) to report the loss/stolen event, as well as report to your local law enforcement agencies.
For our customers, there is no fee for POS transactions and no foreign transaction fee. There is no fee for using the card on ICBC (USA) proprietary ATMs. ICBC (USA) does not charge you for using non-ICBC (USA) ATMs. Some non-ICBC (USA) ATMs may assess surcharge fees, please consult your Banking Service Specialist on how to earn surcharge fee reimbursement when you meet certain account criteria.
For more question, contact your local ICBC (USA) branch or see our Q&A.
To activate your debit card online, please click Personal Debit Card Activation.