|
Dear Customers,
We are writing to inform you of impending changes to the checking accounts you may have with ICBC USA. If you have a Personal Checking Account, Senior Citizen Now or Student Checking Account, please refer to the following chart for changes that will become effective January 1, 2021.
|
Current Requirement
|
New Requirement
|
|
Personal Checking
|
$500 minimum average daily balance required to waive monthly service fee
|
$1,000 minimum average daily balance required to waive monthly service fee; or
Direct Deposits1 can be tied to this account to waive monthly fee of $15
|
|
Premier Checking
|
$500 minimum average daily balance required to waive monthly service fee if Premier Package’s combined balances fall under Premier requirements
|
$1,000 minimum average daily balance required to waive monthly service fee of $15 if Premier Package’s combined balances fall under $25,000
|
|
Senior Citizen Now
|
No minimum average daily balance is required to waive monthly service fee
55 years of age or older are eligible
|
$300 minimum average daily balance is required to waive monthly service fee of $10
62 years of age or older are eligible
|
|
Student Checking
|
No minimum average daily balance is required to waive monthly service fee
|
$300 minimum average daily balance is required to waive monthly service fee of $10
|
These changes will allow us to continue to improve our products and services to assist you better. For example, we have recently implemented a few improvements tied to your checking accounts:
- Our VISA branded Debit Card or ATM card has been upgraded with a secure chip, making your daily transactions more secure. You can also sign up for SMS alerts to monitor the card usage and “tap to go” for faster check-out. Request a debit card from your banker.
- To address our limited ATM locations, we waive fees, including ours and the third parties’, for withdrawing cash from other ATMs as long as you maintain certain deposit balances. We have recently lowered the required average daily balance from $15,000 to $5,000 in combined deposits to enjoy No ATM Access fees worldwide. For a Student Checking, this threshold is an average daily balance of $1,000.
- We recently launched our ICBC Mobile App, featuring both English and Chinese. With the mobile app, you can deposit checks, pay bills, and request wire transfers. Look for “ICBC Mobile Banking” in your App Store. Through the end of January 2021, download our app and sign up for eStatement, to receive a statement credit reward of $10.
We have also enhanced our mortgage program to offer preferred rates for high balance deposit customers, Ask your banker at your Branch about this program.
Thank you for banking with us, and we will continue to strive for excellence in servicing you. If you have any questions regarding the plan changes effective January 1, 2021, please call your local branch where you opened your account(s). Refer to their phone numbers as follows:
|
Branch
|
Address
|
Phone Number
|
|
New York
|
|
|
Canal Street Branch
|
202 Canal Street, New York, NY 10013
|
(212) 238-8208
|
|
Brooklyn Branch
|
5714 8th Avenue, Brooklyn, NY 11220
|
(718) 210-0508
|
|
Flushing Branch
|
3902 Main Street, Flushing, NY 11354
|
(347) 905-9772
|
|
Northern California
|
|
|
SF Chinatown Branch
|
1001 Grant Ave., San Francisco, CA 94133
|
(415) 352-6900
|
|
Clement Branch
|
622 Clement St,. San Francisco, CA 94118
|
(415) 668-8877
|
|
Noriega Branch
|
1250 Noriega St., San Francisco, CA 94122
|
(415) 665-8877
|
|
Oakland Branch
|
401 9th St., Oakland, CA 94607
|
(510) 208-2140
|
|
South SF Branch
|
235 Grand Ave. #01, South San Francisco, CA 94080
|
(650) 872-9700
|
|
Southern California
|
|
|
Alhambra Branch
|
388 East Valley Blvd., #118, Alhambra, CA 91801
|
(626) 300-8888
|
|
Hacienda Height Branch
|
17180 Colima Rd., Hacienda Heights, CA 91745
|
(626) 965-3938
|
|
San Gabriel Branch
|
168 West Valley Boulevard, San Gabriel, CA 91776
|
(626) 656-0880
|
|
Temple City Branch
|
5773 Rosemead Blvd., Temple City, CA 91780
|
(626) 656-8888
|
|
Torrance Branch
|
23133 Hawthorne Blvd., #100, Torrance, CA 90505
|
(310) 802-7388
|
|
Washington
|
|
|
Seattle Business Center
|
701 Pike Street, Suite 2150, Seattle, WA 98101
|
(206) 876-8000
|
|
Texas
|
|
|
Houston Business Center
|
2800 Post Oak Blvd, Suite 5105, Houston, TX 77056
|
(281) 763-7228
|
Sincerely,
ICBC USA Team
$250 or more per Direct Deposit is required. Your direct deposit needs to be an electronic deposit of your pay, pension, or government benefits (such as Social Security) from your employer or the government.
You must first sign up your account online and use the same credentials to register for mobile app. Allow up to 4 weeks for rewards processing after the end of January 2021.
|